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camillo777
Headliner I
Jan 19, 2018 9:55 PM UTC

Remember me in login does not work

The Remember me option when logging in the community does not work...
Every day I have to log in again.
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    30 replies

    Keith N
    Keith N
    Sonos Staff
    Jan 20, 2018 12:26 AM UTC
    Hello there, camillo777. Thanks for the heads up. Is it possible that your browser clears it's cookies every time you exit?

    I have "Remember Me" checked and it saves my email but not my password. I still have to type that in.
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    Prodigy I
    Jan 20, 2018 8:14 AM UTC
    Same here - Remember Me used to work for me but stopped working a couple of months ago.
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    camillo777Author
    Headliner I
    Jan 20, 2018 9:20 AM UTC
    Hello there, camillo777. Thanks for the heads up. Is it possible that your browser clears it's cookies every time you exit?

    I have "Remember Me" checked and it saves my email but not my password. I still have to type that in.

    Hi Keith,
    It does not clear cookies because for example on other sites I use "discuss" and I am always logged in.
    The good is that Chrome saves users and passwords so I do not have to type them in every time, but the "remember me" option today is useless for me.

    I am on samsung galaxy s8+, android 7.1.1, latest chrome.
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    sjw
    Local Superstar
    Jan 20, 2018 10:31 AM UTC
    Same here. Been like that for months. Stops me posting most of the time. And the auto fill in of an email with asterisks in. What's that about?
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      Prodigy I
      Jan 20, 2018 10:51 AM UTC
      I’m on an iPad running iOS 11.2.2 and Safari, and I haven’t changed cookie settings.
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      amun
      Jan 20, 2018 11:37 AM UTC
      This stopped working when Sonos changed the forums. I asked about it months ago, but no further info from Sonos
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      Prodigy I
      Jan 20, 2018 11:38 AM UTC
      It only stopped working for me a couple of months ago.
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      amun
      Jan 20, 2018 11:52 AM UTC
      About 10 months ago for me...
      https://en.community.sonos.com/new-community-feedback-229090/logging-out-6765632
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        Keith N
        Keith N
        Sonos Staff
        Jan 22, 2018 7:11 PM UTC
        Thanks for sounding off about this, everyone. We are working with our partner to get this resolved. Thanks again for your patience on this.
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        Prodigy I
        Jan 25, 2018 4:52 PM UTC
        Login page now seems to think I’m in Poland when I’m actually in the U.K.
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