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Headliner I
January 19, 2018

Remember me in login does not work

The Remember me option when logging in the community does not work...
Every day I have to log in again.
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30 replies

Keith N
Sonos Staff
January 20, 2018
Hello there, camillo777. Thanks for the heads up. Is it possible that your browser clears it's cookies every time you exit?

I have "Remember Me" checked and it saves my email but not my password. I still have to type that in.
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
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Prodigy I
January 20, 2018
Same here - Remember Me used to work for me but stopped working a couple of months ago.
Headliner I
January 20, 2018
Hello there, camillo777. Thanks for the heads up. Is it possible that your browser clears it's cookies every time you exit?

I have "Remember Me" checked and it saves my email but not my password. I still have to type that in.


Hi Keith,
It does not clear cookies because for example on other sites I use "discuss" and I am always logged in.
The good is that Chrome saves users and passwords so I do not have to type them in every time, but the "remember me" option today is useless for me.

I am on samsung galaxy s8+, android 7.1.1, latest chrome.
Local Superstar
January 20, 2018
Same here. Been like that for months. Stops me posting most of the time. And the auto fill in of an email with asterisks in. What's that about?
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Prodigy I
January 20, 2018
I’m on an iPad running iOS 11.2.2 and Safari, and I haven’t changed cookie settings.
January 20, 2018
This stopped working when Sonos changed the forums. I asked about it months ago, but no further info from Sonos
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Prodigy I
January 20, 2018
It only stopped working for me a couple of months ago.
January 20, 2018
About 10 months ago for me...
https://en.community.sonos.com/new-community-feedback-229090/logging-out-6765632
Keith N
Sonos Staff
January 22, 2018
Thanks for sounding off about this, everyone. We are working with our partner to get this resolved. Thanks again for your patience on this.
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
testcard
Prodigy I
January 25, 2018
Login page now seems to think I’m in Poland when I’m actually in the U.K.