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chicks
Oct 21, 2016 4:51 PM UTC

Recently Active Topics not working on Chrome/Android

Hasn't worked for a week now, get "This page is not available /go to home page".

Bog standard Chrome on bog standard Galaxy S5. Yet another InSided issue, sigh.
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    15 replies

    BCM
    Oct 21, 2016 6:24 PM UTC
    Check your bookmark? Mine is: https://en.community.sonos.com/search/activity/recent

    Its how I get here with a minimal of clicks.
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    chicks
    chicksAuthor
    Oct 21, 2016 8:09 PM UTC
    Looks like it happens only when logged out, which is another major issue with InSided. Every other forum on the Web will keep you logged in, no problem. Not InSided, sigh. What a piece of crap.
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    BCM
    Oct 22, 2016 11:28 AM UTC
    Happening to me now on my iPad. The recents link I posted above has worked for years. Now I get the note that the page is no longer available, 'go to home page.' Click that nothing happens. Obviously another quality update has been made to the software. The link still works on my desktop though.

    This software won't keep me signed in on ANY device either, even though I tell it to do so.

    And lookie there... a full page of spam yet again.
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    Oct 22, 2016 11:35 AM UTC
    Looks like it happens only when logged out, which is another major issue with InSided. Every other forum on the Web will keep you logged in, no problem. Not InSided, sigh. What a piece of crap.

    No issues here, I only get logged out if I log in on another device (which is to be expected), everything works perfectly other than that. Chrome on Android and PC.
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    BarryM
    Oct 23, 2016 12:46 AM UTC
    Hasn't worked for a week now, get "This page is not available /go to home page"
    Happens to me also. Only just realised that it is log in error. Thanks.

    I am not sure why I would need to be logged on just to see the list of recently active threads.
    And why is their "Logon on required" message worded as "This page is not available /go to home page"?

    I read somewhere that 90%+ of their customers are new to customer forums. It is easier to understand how those companies saw their modern window dressing, and chose this platform. It is less easy to see how a community-experienced company, such as Sonos, made this choice. It just goes to show how much easier it is to see what *is* there, than it is to detect what isn't.
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    Oct 23, 2016 1:51 AM UTC
    It is less easy to see how a community-experienced company, such as Sonos, made this choice. .
    Probably because marketing management had little exposure to the old forum that was managed by non employee moderators, is equally new to these, and broke what did not need fixing.
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    BCM
    Oct 23, 2016 12:29 PM UTC
    Ryan... click this link on one of your mobile devices... https://en.community.sonos.com/search/activity/recent ... It works in a browser on a PC, but not on any mobile devices. As such, it is the same as clicking Community, Activities, Recent Active Topics... that also fails on mobile devices.
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    Oct 23, 2016 4:15 PM UTC
    Ryan... click this link on one of your mobile devices... https://en.community.sonos.com/search/activity/recent ... It works in a browser on a PC, but not on any mobile devices. As such, it is the same as clicking Community, Activities, Recent Active Topics... that also fails on mobile devices.

    Both work perfectly for me, I only post from my mobile and only use the recent topics link. No problems at all.
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    Ryan S
    Retired Sonos Staff
    Oct 24, 2016 5:05 PM UTC
    Ryan... click this link on one of your mobile devices... https://en.community.sonos.com/search/activity/recent ... It works in a browser on a PC, but not on any mobile devices. As such, it is the same as clicking Community, Activities, Recent Active Topics... that also fails on mobile devices.

    Both work perfectly for me, I only post from my mobile and only use the recent topics link. No problems at all.


    As with LHC it's also working fine for me, on my Android and Mac. I'll double check it with an iPad as it may be an issue there.

    Thanks for the details guys.
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    chicks
    chicksAuthor
    Oct 24, 2016 6:58 PM UTC
    Working for me now, while logged out. InSided actually fixed something! Lol.
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