Skip to main content
Contributor I
Dec 30, 2025 5:30 PM UTC
Answered

Rayo not available

Just purchased my first Sonos speaker (ERA 100), downloaded the Sonos app to add Rayo to Sonos but Rayo does not show in the list of connected services.

 

Any help out there, have chatted to someone via the app to no avail.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
nik9669aAnswer
Senior Virtuoso
Dec 30, 2025 5:35 PM UTC

You need to add it to your services in the app. 
 

Go to Manage Services, which should show in your home page in the app, then Add Service and search for Rayo. 

2 replies

nik9669aAnswer
Senior Virtuoso
Dec 30, 2025 5:35 PM UTC

You need to add it to your services in the app. 
 

Go to Manage Services, which should show in your home page in the app, then Add Service and search for Rayo. 

Translate
Airgetlam
Dec 30, 2025 5:39 PM UTC

See https://support.sonos.com/en-gb/services/rayo

You will need to have set up your location properly on your account, Sonos uses that to filter what you ‘see’ when you add services to your controller. 

Translate
Bruce