Trending Lyricist I

Queue Management in the Mobile App and/or Web Player

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As I understand it, once OSX no longer supports Intel apps, there will be no desktop app for Mac. The desktop app has persistent access to the queue regardless of what content is currently being played. The mobile app and the web player only have access to the queue if one is playing tracks from your music library. In the case of the mobile app, the queue icon isn’t even present. In the case of the web player, the icon is present but is greyed out/non-functional.

I recognize that playing a local music library is probably only done by a minority of Sonos users but that community is not exactly zero either so if the desktop app is going to be discontinued, it would behoove Sonos to provide similar capabilities in one way or another. Given that the queue icon isn’t even presented in the mobile app, perhaps the simplest thing to do would be to fix it in the web player.

Further, the desktop app allowed one to select multiple tracks for deletion from the queue with a single action. The mobile app and the web player can only delete a track at a time. The reason I care is that I submit a large playlist to the queue and then prune it as I listen because if you don’t *and* th3e system reboots, it forgets it’s place in the queue and starts playing from the beginning again resulting in re-playing tracks that have already been played. If I’ve listened to many tracks before I try to prune them, one by one is going to get tedious so it would be good to have a multiple delete option in the desktop alternative. Given the richer interface of a web browser on a computer, the likely candidate it would be the web app for this function.

Saving the queue is also suboptimal in both the mobile app and the web player. In the mobile app, one can name the playlist to be saved but unlike the desktop app, one cannot see the names of playlists already saved so it’s harder to update an existing playlist and/or avoid a collision. The web player can’t save the queue at all.

I hope other folks will chime in on wanting this functionality.

Charles.

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Charlie CheepAuthor

Trending Lyricist I

So here’s an odd thought: MoPac and/or kdowling, do your installations include OSX and/or PC with the desktop app? Is it possible that the existence of a desk top installation changes the behavior?

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MoPac

Headliner III

So here’s an odd thought: MoPac and/or kdowling, do your installations include OSX and/or PC with the desktop app? Is it possible that the existence of a desk top installation changes the behavior?

I have the Windows 10 desktop app. Usually use it to index my library after adding music. Probably because the computer is where the new music is added. Don’t have any Sonos devices in the computer room so I rarely use it to play music.

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kdowling

So here’s an odd thought: MoPac and/or kdowling, do your installations include OSX and/or PC with the desktop app? Is it possible that the existence of a desk top installation changes the behavior?

I have the Sonos desktop controller on macOS. I don’t use it very often.

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Charlie CheepAuthor

Trending Lyricist I

Well I thought that was a long shot. So I don’t have a clue why you folks are able to add tracks from services to that queue. In my experience, only tracks from my local music library go there. Since your services interact with that queue *and* the queue link accesses the combined queue, you’re not seeing the problem that I am: if I’m playing from a service, the queue populated with local tracks is inaccessible from the mobile *and* web apps. If I want to resume using the queue of local tracks after using a streaming service, I have to use the desktop app which of course means my life gets much worse when Rosetta2 support ends.

Oh yeah, after asking about whether you had desktop or not, it occurs to me that maybe the type of speakers might be relevant. My system is a One SL, a Roam, and a Port.

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kdowling

Is your system and mobile apps all updated to the latest versions?

Look in Settings → General Settings → About Your System for the App Build version.

Scroll down to your devices to see what system Version: is running on each device.

Check for system updates under Settings → General Settings → System Updates → Check for Updates.

What version mobile app? On what phone/OS version?

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Charlie CheepAuthor

Trending Lyricist I

Is your system and mobile apps all updated to the latest versions?

Look in Settings → General Settings → About Your System for the App Build version.

Scroll down to your devices to see what system Version: is running on each device.

Check for system updates under Settings → General Settings → System Updates → Check for Updates.

What version mobile app? On what phone/OS version?

Mobile app claims to be up to date: 84.00.34-release+20260331.8f3a5d46a

Phone is iPhone SE 3. IOS and MacOS are 26.4.1.

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kdowling

Those are definitely the latest. What about the version of the system on the devices? You have to scroll down to each device “Version:”

I don’t know what else to suggest, other than Sonos Support. Since I don’t have Spotify, I can’t say what you might be doing different than MoPac to not be able to add spotify songs to the queue.

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Charlie CheepAuthor

Trending Lyricist I

Those are definitely the latest. What about the version of the system on the devices? You have to scroll down to each device “Version:”

I don’t know what else to suggest. Since I don’t have Spotify, I can’t say what you might be doing different than MoPac to not be able to add spotify songs to the queue.

All three Sonos devices are running Version: 18.3 (build 94.1-76070)

One SL Hardware Version: 1.28.1.6-1.2

Port Hardware Version: 1.29.1.7-1.2

Roam Hardware Version: 1.33.1.8-1.10

I have a free Spotify account so that might make it work differently. I’m thinking of firing up my free month of Apple Music to see if *that* behaves for me as it does for you.

BTW, thanks for engaging in all this head scratching.

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Charlie CheepAuthor

Trending Lyricist I

I asked Google AI if one could add tracks from streaming services to the Sonos queue. It said:

Yes, tracks from supported streaming services (Spotify, Apple Music, Amazon Music, etc.) can be added to the Sonos queue. Within the Sonos app, you can select songs, albums, or playlists from these services and choose options like "Play Next," "Add to End of Queue," or "Replace Queue" to manage playback.

Key Details on Using the Queue
Method: Tap the three-dot menu (...) next to a track or album, then select your preferred queue option.

Services: Works with paid subscriptions for services like Spotify, Apple Music, and Amazon Music.

Radio Exception: The queue function generally does not work with live radio services.

In searching the links it referenced for this answer, I couldn’t definitively find where it got the information that the functionality only worked with *paid* subscriptions but based on the difference between MoPac’s experience and mine with Spotify, that would seem to be true. To further test this theory, I fired up my free month of Apple Music and it could in fact add tracks to the queue.

Given that the main streaming service I routinely use is SiriusXM which, as the Google answer points out and my experience bears out, does *not* interact with the queue, I still have a problem going forward with queue management once the desktop app goes away.

Thanks again folks for engaging.

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jgatie

Why would anyone expect a radio station based service like SiriusXM would utilize the queue? It's like a jukebox VS the radio. One lets you control the content, the other presents content chosen by the station providers.

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