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PSA Returns now 30 days not 100

  • June 4, 2024
  • 6 replies
  • 285 views

Bumper

FYI PSA SONOS.com return policy has changed to 30 days. It is  No longer 100 days. There’s something symbolic about changing it before the release of a new product 🤔 

Costco is still 90 days 🙂
 

ht u/theKRLN on Reddit for pointing this out. 

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6 replies

Stanley_4
  • Lead Maestro
  • June 4, 2024

I checked a few countries (swap country with the link at the bottom of the page) and all I looked at seem to now be 30 days.

https://www.sonos.com/en-us/legal/terms#legal-terms-sale-returns

 

 


Bumper
  • Author
  • June 4, 2024

Yeah I checked a few and didnt see any at 100 days. I guess it’s sort of inevitable that they change this to unify return dates across their different virtual store fronts as they sell on Amazon, eBay etc.
 

I’ve never really used the 100 day return policy but there was always extra piece of mind in knowing it was there. 


buzz
  • June 4, 2024

Is a product in “new or as-new condition” if the software has been installed and the unit operated?


Stanley_4
  • Lead Maestro
  • June 4, 2024

It should be but I’ve had returns to other places denied because I was missing a slip of copy-paper with a note on it.

Learned my lesson, now with anything I open I put every scrap of paper and packing, to include shrink-wrap back in the shipping box and set it aside until I’m past the return date.


Airgetlam
  • August 19, 2024

What is PSA in this? I had thought in the original post it was Public Service Announcement, but in this post it sounds like a retailer. 


almazri
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  • Prodigy I
  • August 19, 2024

What is PSA in this? I had thought in the original post it was Public Service Announcement, but in this post it sounds like a retailer. 

The post above yours is a bot. PSA is public service announcement.