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Contributor I
Jul 1, 2026 5:03 PM UTC

prize from sonos is a scam or real ?

Hi people 

I have received email form community@sonos.com that I got private message form One of Administrators 
its that I have received prize : apple air iPad 

he never replied to my query though that’s why Iam here .

 

is this spam ? Anyone had this kind of experience with Sonos? 
they want my details and 13$ shipping costs

 

thanks for any help  

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4 replies

Belly M
Jul 2, 2026 12:00 PM UTC

It’s a scam

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jgatie
Jul 2, 2026 12:44 PM UTC
  1. Sonos employees are duly marked in their Avatars and username descriptions.  Just adding “Admin” to your username isn’t enough.
  2. No corporate giveaway is ever going to charge you shipping.  Ever.  It’s like giving you a free car and charging you for gas or floor mats.  Absurd notion.  
  3. Gainsight is not fit for purpose.
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106rallye
Jul 2, 2026 1:07 PM UTC

See 

 

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Airgetlam
Jul 2, 2026 1:37 PM UTC

However, the email stating you received a private message is ‘real’, it’s just the private message contains spam content. It would likely help the moderators if you indicated from whom you received the private message. 

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Bruce