Why is Sonos still out in Silverlake, Los Angeles? I am not able to access the system at all, I’ve unplugged and rebooted several times, it’s been days. System is totally down. I’m seriously considering getting rid of all my Sonos products. Never had this kind of trouble before. Been a loyal customer for well over ten years.
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Time to call support, I doubt it is an outage as you are the only complaint I’ve seen.
Sonos doesn’t “go out” in specific geographic areas. Call Support if you can’t get it back. Hint: try the Desktop app, its a lot more reliable than mobile. Also: do NOT factory reset anything.
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