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Order statuses and approximate delivery dates

  • 5 March 2024
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My order was filled on Feb 29th, 2024 and the status moved to “allocated” immediately. 2 Era 300 speakers however were backordered and were expected ship from March 3rd, 2024. Ironically the Era speakers were shipped ahead of the other products (Sub, Arc and 2 Era 300 stands) on March 2nd, 2024. 

 

How is backorder tracked and tagged? What do these allocated statuses mean? Would it stay in this status until their inventory has these products to ship? Would the approximate ship date change in the process? Right now clueless as to how this whole thing is unravelling as I am eagerly waiting for my home theatre set

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Best answer by Airgetlam 5 March 2024, 05:53

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This is a community board, we don’t have access to that data. You may want to call Sonos Sales directly to get these answers. 
 

I don’t think anyone has ever posted that data here, at least that I can recall. It would be nice if you come back and tell us what you find out. 

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