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July 18, 2024
Question

Ok enough. Surely its time for a class action lawsuit?

 

 

EDIT: I've been made award other threads are dealing with this, so will monitor those threads instead. Thankyou. :)

 

 

 

This app doesn't work its slow, clunky, blank front page, loses products, says no music is playing. Adjusts volumes on its own.

It's a mess. 1.1 rating out of 5 on App store.

45 minutes waiting on the phone, endless line queues to  live chat. 

Sureky its either restore the old app.or surely we need to launch a combined suit against Sonos?

 

 

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12 replies

Headliner I
July 18, 2024

Got a blackout today at home and I am struggling to get my Sonos system back up and running, after 15 years of using Sonos products.

Messages from app seem random, products connect and disconnect.

 

And... No it is not a router issue!!!!

Corry P
Sonos Staff
July 19, 2024

Closing thread on request of author.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein