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Contributor I
May 17, 2024
Question

Music library access not working

So after foolishly updating (downgrading) the app to the new ‘app’ on my IOS products I lost all ability to connect to my Sonos system and music library. Thankfully it still worked from the PC and and an old iPad with the S2 app. I tried to play some of my music from this method tonight andaccess has now been denied! It’s one kick in the n**s after another from this company, seriously WTF are you doing to your customers? How do i resolve this s*** show?

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2 replies

Senior Virtuoso
May 17, 2024

Whilst I’m tempted not to help, in light of your offensive attitude and language, I’ll offer you this information: 

 

ha1292Author
Contributor I
May 17, 2024

I’ve seen that information thank you. My understanding was that music library would be re-installed on the new app not taking it away from the S2 and third party apps that still worked. So basically wait for a month to get some basic functionality back that was working perfectly fine last week.