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Contributor I
Sep 26, 2024 6:36 PM UTC

Mac Sequoia 15.0 on MacBook Caused Sonos System to become unavailable

Upgraded to Sequoia 15.0 on my MacBook which caused Sonos to be unable to find my system.

I followed Reddit online advise to check the settings: Settings/Privacy & Security/Local Network/Sonos, and toggled Sonos On, Viola! System found and music is back on in this place. Thais after spending an hour on the phone with both Sonos & Apple...Ever Onwards :)

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12 replies

Lyricist II
Sep 28, 2024 9:35 PM UTC

Same issue. Works on iMac but not Macbook M2 both running OS 15.0. On the MacBook M2 the web version works; however, not the desktop app.

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Airgetlam
Sep 28, 2024 9:47 PM UTC

Interesting. Have you called Sonos Support to let them know? Unfortunately, they don’t monitor these forums, and getting hard data to them quickly might be helpful. 

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Bruce
Lyricist II
Sep 28, 2024 10:57 PM UTC

No, I haven’t. Guess I need to. 

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Contributor I
Oct 19, 2024 6:16 PM UTC

I have similar issue

 

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Lyricist II
Oct 19, 2024 6:25 PM UTC

If you are having the issue on a MacBookAir M2, then I suggest deleting the Sonos desktop app. Then reinstall from the Sonos website. Try Version 16.4.2 / Sonos OS: S2 / Build: 81158074 … then open, sign in, connect to an Existing System. 

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Contributor I
Oct 20, 2024 7:43 AM UTC

I I have installed the latest sonos desktop app, it is a iMac intel running macOS 15.01

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Lyricist I
Nov 16, 2024 10:22 PM UTC

Same issue here. Have to navigate to LocalNetwork and toggle Sonos on and off and then it works. No available sonos app update, latest macOS sequoia dev beta.

 

It does work without issue with my phone and iPad. Just a pain in the butt.

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Lyricist I
Nov 23, 2024 3:06 PM UTC

I have the same issue.  Have reinstalled S1 app, checked fFrewall and also Local Network,, nothing works.  Has anyone found a solution?

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Lyricist II
Nov 24, 2024 4:36 AM UTC

Glad you got it sorted out! It's wild how a simple toggle in settings can fix something that takes hours on the phone with support. Definitely filing this one away for future reference—thanks for sharing! 🎶🙌

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Lyricist I
Nov 24, 2024 11:39 AM UTC

Thanks for commenting, but you appear to have misunderstood my post.  Reinstalling the S1 app and checking the Firewall and Local Network settings did NOT solve the problem, so I am asking if anyone has.  How about you, SONOS?

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