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the sonos app works seamlessly on my mac air. I had avoided doing the app upgrade for fear of losing my playlists, but i did it and all sonos issues with the new upgrade don’t exist. My playlists are still there. 

The issues I was having with using sonos from my iphone were that I couldn’t control volume, speakers weren’t showing up, music was playing but i wasn’t able to pause, etc. etc.

So it’s definitely an apple glitch, not a sonos one.

 

The new Sonos App volume controls seem to be okay on my iPhone XR? See attached. It works fine in my iPad too. Perhaps it’s just some Apple iPhone models?