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inheriting a sonos system.

  • June 29, 2025
  • 2 replies
  • 54 views

I have an inherited a Sonos Zone player 100 . O factory reset it. But I tried to register with the wrong App. Now the correct app says email already in use ! So i cancelled my account. But now it says wait till July 6th! 
advice welcome please

Best answer by Pools-3015

Have you called Sonos support tho speak with them? I would call them to see what your options are.


The ZP 100 is only compatible with the S1 app so it should not have been recognized by the new app to be registered on your account. 

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2 replies

Pools-3015
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  • Prodigy I
  • 1274 replies
  • Answer
  • June 29, 2025

Have you called Sonos support tho speak with them? I would call them to see what your options are.


The ZP 100 is only compatible with the S1 app so it should not have been recognized by the new app to be registered on your account. 


  • Author
  • Contributor I
  • 1 reply
  • June 29, 2025

Thanks, I will call them tomorrow when they open. Anxious to get started!