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how do I change ,my forum user name?  do I need help from Sonos to do that?

You do. Contact one of the forum moderators. 


How do I find a forum moderator?


You do. Contact one of the forum moderators. 

How do I find a forum moderator?


They list themselves in this thread:


You’d likely want to handle it via Direct Message (click on the name, then ‘send message’).