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Contributor I
Feb 28, 2024 7:26 AM UTC
Answered

how do I recycle my old products?

I just took advantage of the upgrade program but I am wondering what to do with the old products: does Sonos offer a recycling process?

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sjwAnswer
Local Superstar
Feb 28, 2024 7:53 AM UTC

Carry on using them, reset and gift them to a friend, family or charity - or return to Sonos for recycling.  They carry on working after you have taken advantage of the upgrade program.

3 replies

sjwAnswer
Local Superstar
Feb 28, 2024 7:53 AM UTC

Carry on using them, reset and gift them to a friend, family or charity - or return to Sonos for recycling.  They carry on working after you have taken advantage of the upgrade program.

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buzz
Grand Maestro
Feb 28, 2024 11:07 AM UTC

Factory reset before recycling. This will remove your details. Note that, unless a new user adds the Reset unit to a system, the unit(s) will remain part of your profile — even if the unit(s) are no longer functional.

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Stanley_4
Grand Maestro
Feb 28, 2024 9:32 PM UTC

Factory reset.

Set up again using a throw away e-mail address and account. (clearing your real account)

Reset again and recycle.

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