Greed - legacy devices

46 replies
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Unfortunately all that I can say about the recent announcement is that Sonos is treating it’s customers as cash cows. The amount of money that each customer spends on a good product runs, sometimes, into 1000’s and then suddenly turnaround and say that your items are no longer viable is incredulous.

The reputational damage that Sonos has created could run into millions as loyal customers decide that the expense is not worth it.

Sonos rethink, you’re an intelligent firm, but poor when it comes to customer good will.

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jgatie

Still not the same product. Can't polish that turd of misinformation either. So own your mistake.

J

Jeffrey_G

Still not the same product. Can't polish that turd of misinformation either. So own your mistake.

Nope no misinformation. Hey I hear they changed the screw supplier from zp90 to connect so sorry for spreading that misinformation cause they are like totally different devices due to the screws even though they all only have 32mb ram for 10 years.

jgatie

Still not the same product. Can't polish that turd of misinformation either. So own your mistake.

Nope no misinformation. Hey I hear they changed the screw supplier from zp90 to connect so sorry for spreading that misinformation cause they are like totally different devices due to the screws even though they all only have 32mb ram for 10 years.

Nope, different processors, different wireless, different names, different model numbers, different products. But keep polishing your turd of misinformation.

D

DT186Author

I applaud your ability to take comments out of context and turn them to your perceived benefit.

There was no implication that Sonos should charge the same as a Rolex or Ferrari, it was a discussion on your comment about 'absurd', in particular the pricing of highend products. The questions posed you chose to ignore.

'Absurd fantasy' goes to show the lack of understanding on how a business is run. Do you honesty feel that a business sticks it's finger in the air and comes up with a pricing strategy - very naive. Its discussed at boardmeetings together with development costs - surely you understand that?

To answer your question I would not buy a device if it was outside my price range. I would not have bought either of the new mobile phone or Dyson when they were first launched as they were horrifically priced, however history has shown the price of technology reduces over time and therefore the functionality increases. Would I buy a Sonos, before the announcement was made? Yes because it was, in my opinion a highend product with an excellent reputation, within my price range.

And now a simple question. In my lack of technical expertise (derisive comments awaited) when is 32MB not 32MB? Is it when it's gold plated and diamond encrusted or is it still 32MB? Are there 32MB devices marketed as 32MB but cunningly they are more? Surely 32MB is still 32MB even if it's sugar coated? Explain.

J

Jeffrey_G

Hey @DT186 he's having a laugh at our expense. Looking at his post history there's an obvious disdain for anyone mad about the Sonos actions, he's like a carnival heckler trying to real in a sucker. Ill be ignoring this poster from now on so as not to feed into the sideshow.

K

Kumar

@Jeffrey_G and @DT186

A suggestion, if I may. Why not move out of venting mode and to a place to pick up and/or contribute to solutions that are not fixated on Sonos?

See:

https://en.community.sonos.com/controllers-software-228995/the-sonos-brexit-and-pragmatic-ways-past-it-6836056

oops, sorry, I have posted this link here already.

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