Greed - legacy devices

It's because nothing has changed. Read the emails and statements yourself, you don't need BBC or some random anonymous people on the company site telling you what's what? 

Lots of things held sacred in the Sonos space have been blown up in the last week. 

I'm shocked that you aren't roasting Sonos for selling a device with only 32mb ram in 2015. 

They could have upgraded the Ram but didn't until 2015!!! A decade, they don't deserve praise for hoodwinking their customers.

This greasy greedy company milked their customers for over a decade selling 32mb devices and milking every last penny. Damn right I am cynical.

You can choose to be angry and paint with that brush.  Me, I tend to be an optimist.  Agree to disagree. 

Sounds good, sending a virtual high five your way.

Lol

This has started some passionate debate and I thank you for your views and also your optimistic opinions.

I like the way people try and change another person’s view. It has to be remember an opinion cannot be incorrect, it’s a view, and it is refreshing to hear the different opinions that this debate has brought forward. If you disagree that’s fine but a person’s opinion, not matter how misguided you feel it is, is still legitimate.

The overriding feeling that I get from this is that there is a view where there is a) misinformation b) that CEO is inevitably correct c) that people are happy to invest (buy - MELVIMBE) and throw away perfectly good hardware.

And finally yes I do get annoyed that my phone goes obsolete very quickly (Sony) doesn’t everyone? Perhaps your pay grade it higher than mine and that’s why I have had a Samsung for the past 5 years and it works perfectly fine. I don’t feel the need to update at every opportunity particularly when the cost for Sonos products are expensive.

There was some discussion about how 32MB could be found in 2015 product here

My final thoughts on this debate are as follows.

I may not be technically minded as some of you and I also thank Danny for taking my statement apart like a gifted surgeon with a scalpel. However the sentiment still remains.

When Sonos developed the system there must have been a larger MB than 32MB, if there wasn't then I stand corrected. However if there was then the developers and the Board made the decision to elect for the lesser to keep cost down. 

Sonos is a technology company and would therefore have a long term development plan. If they didn't, we'll I'm sorry they should go bust, as I am sure you are all well aware technology moves quickly. Keep up or fall away. If they did have an idea going forward then Sonos will have made the conscious decision to produce a product in the knowledge that the product will become ,eventually, obsolete. So yes it was planned to keep costs down and 32MB.

The simple question is who benefits? The customer or the company? Yes, greed is a strong word and I feel that it's correct as it is in this instance predetermined. 

I never said I thought they were lying, I said it incredulous.  A lie is only a lie when a statement is proved so. I hope that I'm proved totally incorrect.

Thank you for your input but my view still remains.

And how many would they have sold by doubling the memory and storage at 2005 prices? 

And if they did do that, how many of those prone to accusing a corporation of greed would claim they were “gouging the customer” or “overbuilding in order to charge more”, only to change your tune to them being “greedy” for not doing it when faced with the issues we are today? 

So let’s recap: You are proposing that you would have accepted their reasons for overbuilding in expensive memory components back in 2005, even though you are barely accepting the explanation that 32 MB is not enough today, never mind when 32 MB was huge for embedded systems?  I find that as doubtful.   

ETA:  And in truth, to overbuild the units in 2005 to be viable for all features in 2020, they would have to put at least 512 MB RAM and storage to equal the Port, and twice that to equal the Beam, Amp, etc.  That’s 16 and 32 times what they had, at 2005 prices.  The costs passed on to the customer would be astronomical.  And I still ask, would you be accepting this astronomical pricing merely because Sonos told you that 16 to 32 times what it requires now for RAM and storage was needed for “future features”?  Of course not, it would seem absurd!

Oh, don’t worry.