Avid Contributor I

Goodbye Sonos, and thanks!

14 replies
809 views

We purchased our first Sonos product in 2009. Since that first purchase, we acquired a couple Play:5s, a couple Play:1s, a Sub, and a Bridge, among other items. We really enjoyed the Sonos gear over the last decade, both the quality of the gear and the audio performance.

We’re moving to a smaller property in the near future and no longer have the same need for multi-room audio. Plus, not all our gear was compatible with the new S2 protocol. So it seemed a good time to sell our equipment before the S1 components fell further in value. We did so last month, and all items sold quickly on eBay.

As we move to our post-Sonos lives, I just wanted to say thanks to the Sonos staff for their great products, great innovation and great support. I’m sure your customers will enjoy the new S2.

All the best.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

A

Anonymous

Just to clarify.

I haven't tried S1 or S2 because when they were introduced suddenly my three devices for controlling Sonos were no longer supported.

I had to download S1 because its automatic with no choice then found that I couldn't connect to my legacy player 5.

Sonos support told me that S1 had some functionality limited not me.

Sonos support didn’t tell me that my devices were the problem they just sent me round in circles switching off/on/resetting etc. I later read the minimum spec for S1 is android 5 which my mobile is but it still wont connect telling me to upgrade software.

I was very happy with my single Sonos which played through the controller version 10.4.

I am not at all being hysterical threatening to buy Bose equipment I have bought another one to join the two I already have plus all the other audio devices strategically distributed around the house and garden. I don't need or want a one system shared in all rooms I just want my single Sonos to work but that will have to wait until I upgrade my mobile.

ratty

I later read the minimum spec for S1 is android 5 which my mobile is but it still wont connect telling me to upgrade software.

No. The requirement for both S1 and S2 is Android 7.0 or later.

Android 5 is unsupported by Google. Its last release was over 5 years ago.

A

Anonymous

Direct copy from the Sonos website

Unsupported OS versions with limited functionality

The following OS versions are no longer actively supported, but can still be used to control some commonly used features of the Sonos S1 Controller. If your OS is older than the versions listed below, you will need to update the OS to continue using Sonos.

iOS 10
Android 5 and 6
Fire OS 5

jgatie

I am not at all being hysterical threatening to buy Bose equipment I have bought another one to join the two I already have plus all the other audio devices strategically distributed around the house and garden. I don't need or want a one system shared in all rooms I just want my single Sonos to work but that will have to wait until I upgrade my mobile.

Threatening to buy Bose instead of Sonos implies you trust Bose to not do the things Sonos has done to lose your support. The facts are Sonos sort of abandoned units designed over a decade ago, yet still support them and allow them to work with newer equipment, whereas Bose abandoned units that were designed a couple years ago, sold up to the very day they were abandoned, and are completely incompatible with the new units. In that context, backing Bose as the better company is indeed ridiculous.

As to your apps not working with older OS versions, every manufacturer has these problems, including Bose. Insisting on keeping older mobile devices that are no longer being supported by the OS manufacturer themselves is an exercise in frustration/futility.

Sign up

Login to the community