I have unplugged all speakers and removed the app from all devices.  I reinstalled the app and rebooted the play bar at the tv to begin initiation.  NOTHING.  Remote does not respond, speaker only able to control volume with button on the side of speaker. The app on the iPad does not recognize the speaker 6 feet away.  
I held on line twice two weeks ago to speak with someone regarding these issues. I was told I had a one hour wait.  So I waited.  The one hour wait occurs any time they are open.  That’s simply to wear you down and hope you just hang up.   At 57 minutes, someone picked up.  Both times.  Very suspicious.  Anyway, they had no solutions to my problems with the system.  He wanted to use my computer which I would not allow.  
Im at the point of scrapping the system and buying Vizeo speakers.  C-Net recommends them.