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Enthusiast I
Jul 17, 2024 9:19 AM UTC
Question

Forced APP update following latest Desktop Controller update (Build 80155014)...

What on earth have you done now? My Windows Desktop Controller indicated an update and I carried this out and assume it’s made some firmware changes to my speakers and now I can no longer use S2 16.3 app as it just states this with no functionality: 

I have retained using the old app as IT ACTUALLY WORKED unlike your failed new 80 version.

HOW DO I CONTINUE USING MY SYSTEM AS I WANT TO WITHOUT LOSING ALL FUNCTIONALITY???

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72 replies

Lyricist II
Jul 17, 2024 10:15 AM UTC

After update to 6.13 (Build 80155014)  via the Windows app my Android controllers no longer work. I am left with Windows to control my system. The Android controllers immediately stop on error without further notice. Uninstall and install via Playstore does not resolve the issue...

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Bumper
Jul 17, 2024 10:48 AM UTC

The firmware update includes a bug where the Android controller will just crash. 
 

Also the update locked off the ability of the 16.1 app to connect and control the system. 
 

It is hoped that Sonos will fix the crashing bug like today. 
 

Unfortunately if you were using 16.1 this update really screwed you. Sonos has now made it impossible to use. 

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Prodigy III
Jul 17, 2024 10:50 AM UTC

@Thomass @PTW 

As this week’s app update is yet to happen (maybe later today?), it’s possible that will bring back Android functionality (and other functionality that the latest firmware has caused for some people).

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Jul 17, 2024 11:07 AM UTC

Same here.

I had the stupidity to update my system to the latest version 80.1-55014 (from the new android app).

Now the old controller android app 16.1 with the features I'm still using has been deliberately broken by sonos.

With the new android app 80.04.05-release+20240702… I still:

  • can't manage playlist (editing, saving the queue),
  • add only one element to the playing queue (every elements of a deezer album, pocketcast podcast, local music folder, is added at once)
  • the queue made with podcast episodes using the old app can't display in the app (but does display in the webapp). It can still be played and navigated with the previous and next buttons.
  • the buttons to go back or forth the time of the current playing song are missing, long pressing the previous or next buttons that allows to do nearly the same thing in the old app is not doing it in the new one.
  • While trying to add only one element from a local music folder to the queue, the 300+ elements where added and the app instantly force closed and keep doing it until I emptied the queue from the webapp.
  • it's impossible to manage the queue : reordering, removing an element, clearing the queue (I can use the workaround of playing the line-in for clearing.)

Still a heap of crap that app.

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Prodigy III
Jul 17, 2024 11:08 AM UTC

My previous comment still applies. You never know...

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ThomassAuthor
Enthusiast I
Jul 17, 2024 11:10 AM UTC

The firmware update includes a bug where the Android controller will just crash. 
 

Also the update locked off the ability of the 16.1 app to connect and control the system. 
 

It is hoped that Sonos will fix the crashing bug like today. 
 

Unfortunately if you were using 16.1 this update really screwed you. Sonos has now made it impossible to use. 

That’s not good, to say I’m frustrated is the understatement of the year… p.s. I ‘was’ using S2 16.3 have just tried another update to 80.04.05 and it’s constantly losing connection to the whole system. 🤬

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Bumper
Jul 17, 2024 11:15 AM UTC

The firmware update includes a bug where the Android controller will just crash. 
 

Also the update locked off the ability of the 16.1 app to connect and control the system. 
 

It is hoped that Sonos will fix the crashing bug like today. 
 

Unfortunately if you were using 16.1 this update really screwed you. Sonos has now made it impossible to use. 

That’s not good, to say I’m frustrated is the understatement of the year… p.s. I ‘was’ using S2 16.3 have just tried another update to 80.04.05 and it’s constantly losing connection to the whole system. 🤬

Yeah that sounds about normal for the new app. 
 

But yeah I’m trying to stay positive and that maybe all the missing features and bugs will be fixed in the coming update. Though the crashing Android app isn’t a good sign that they even tested the firmware before release so 🤷‍♀️

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Lyricist II
Jul 17, 2024 11:34 AM UTC

On the positive side... in addition to the Windows controller my one and only iOS controller works fine with the firmware update.

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Lyricist I
Jul 17, 2024 11:52 AM UTC

Yeah I'm raging, my speakers wouldn't connect, except for one, so I checked for an update, did the update and now I regret life as I can't use the app, it won't load Spotify at all, keeps saying there is an error, I work from home and listening to music helps with work, just as well I have the move speaker listening through Bluetooth from Spotify directly. This newer app is a complete joke and I have no idea what Sonos are doing, does anyone actually know? Do they even know themselves? Lol too much money spent on these speakers over the years and can't use them. 

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Local Superstar
Jul 17, 2024 11:57 AM UTC

Sonos are certainly around here today so I'm more than a little surprised nobody has commented since the latest overnight Update and subsequent breakages, including complete App crashes.

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