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Enthusiast II
June 26, 2020

Feature Request: Center Channel Volume and Tuning on Arc

Can we get the ability to tune and control the volume of center channel independently (like surround audio) in a 5.1 setting?  If we get this feature, we won’t have to turn the volume up just to hear the dialogues clearly. 

Bose app already offers such feature for their soundbars. 

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47 replies

Contributor I
March 17, 2021

Yes.. .  I repeat that.. .!

 

We need a volume control for the center channel.

In that way, we would be able to adjust allcomponents relative to each other.

 

In my case, the left and right channels are too low in volume, compared to the center, after i did the trueplay adjustment. The overall sound though is just right.

Lyricist I
April 3, 2021

This is a game breaking missing feature for me as well. I’m using the Amp combined with 2 Ones in surround. The audio is great except for the volume of the phantom Center. I need to have “night mode” on otherwise the voice channel is barely audible. “Improve speech” makes voices a bit better understandable, but in many cases also makes voices sound like they are spoken though a tin can. 
 

so +1 for a center channel volume feature!

Virtuoso
April 4, 2021

Plenty have asked for this on the Playbar, nothing was ever done. Don't hold your breath..

Lyricist I
April 29, 2021

Have to agree.night mode literally does nothing. Speach enhance nothing. Either i turn my volume way up, so that i have to scramble for my remote every couple minutes when i get blown out of my chair with how load the sound is, or i cant hear what anyone is saying. We need a way to adjust the sound like every other sound system out there. I spent a lot of money to have bare bones soind options that can only be adjusted if you are dumb enough to own an applephone.

Lead Maestro
April 29, 2021

Have to agree.night mode literally does nothing. Speach enhance nothing. Either i turn my volume way up, so that i have to scramble for my remote every couple minutes when i get blown out of my chair with how load the sound is, or i cant hear what anyone is saying. We need a way to adjust the sound like every other sound system out there. I spent a lot of money to have bare bones soind options that can only be adjusted if you are dumb enough to own an applephone.

Night Sound works great on my Sonos Arc. I use it all of the time when I want to keep the volume consistent.

"Receive with simplicity everything that happens to you." - Rashi
Lyricist I
May 9, 2021

Checking in with the same issue.  It is ruining the Sonos experience not only for me but my friends and family who encounter the deafening special effects sounds while speaking voices are but a whisper.

It surprises me that a company with the reputation of Sonos would leave this obvious problem unsolved.

Lead Maestro
May 10, 2021

@Anubisjeff This problem is not unresolved. The Night Sound and Speech Enhancement features do a great job fixing the problem.

"Receive with simplicity everything that happens to you." - Rashi
Lyricist I
May 11, 2021

Have to agree ...

Night Sound works great on my Sonos Arc. I use it all of the time when I want to keep the volume consistent.

 

i have this issue with night mode on, and speech enhancement turned on. when toggling them on and off there is no difference between the settings at all. this issue is not resolved and there needs to be away to change the level of each channel like you can on a cheap speaker system. why did i drop this much money on something that has ZERO customization...

Airgetlam
May 11, 2021

That makes it sound as if your soundbar isn’t receiving a full Dolby Digital (separate 5.1) signal, but instead a stereo signal from your TV. The only way those Sonos modes work is on a true Dolby Digital or Dolby Atmos signal. 

Bruce
Stanley_4
Grand Maestro
May 11, 2021

What is your controller showing for the incoming sound format?