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bockersjv
Local Superstar
Mar 18, 2026 10:28 AM UTC

Error when Loging In

I get the following error when loging into this forum.  Not every time but 90% of times.{"error":"invalid_grant","error_description":"IO error during token exchange"}

 

Any ideas why?

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5 replies

Airgetlam
Mar 18, 2026 11:07 AM UTC

The odd thing is, when I get that error, I refresh, and am logged in. But I do get it frequently, when switching between devices and being forced to log in.

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Bruce
bockersjv
bockersjvAuthor
Local Superstar
Mar 18, 2026 11:38 AM UTC

Yes, it does log you in behind the scenes but I have to do a few refreshes.

 

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controlav
Lead Maestro
Mar 18, 2026 12:25 PM UTC

I went through a period of this a couple of weeks ago. Went away eventually. No obvious explanation.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Stanley_4
Grand Maestro
Mar 18, 2026 6:45 PM UTC

It has been reported but no feedback from tne forum software folks (has to come through the moderators) on finding the issue.

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Local Superstar
Mar 18, 2026 6:56 PM UTC

https://status.gainsight.com/

Past Incidents

Mar 18, 2026

Salesforce Connection Restoration

Resolved - This incident has been resolved.
Mar 18, 16:35 UTC

Update - Salesforce Connector reauthorization requirement removed. See Community page for more details.
https://communities.gainsight.com/community-news-2/salesforce-security-advisory-relating-to-gainsight-faqs-29809

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