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Avid Contributor III
May 11, 2024 12:05 AM UTC

ENOUGH. Loyal users of Sonos demand an explanation and path forward!

So many have taken the time to explain their frustration and disappointment with this new app. Many like my self have thousands of dollars invested in this system, a system that is essentially useless without a working app. Our systems had functionality and reliability and without notice it was suddenly removed. Would we tolerate buying a car that suddenly had its functionality diminished wirelessly overnight?

 

I think the time for complaining has ended and now we need to demand answers and a clear path forward. The Sonos CEO has been silent and today we heard about the “courage” of their innovation! We are at the brink of a class action law suit.

I am not sure how to start a petition, but maybe this thread could serve as such. 

!/WE DEMAND A RESPONSE FROM THE CEO. OUR SYSTEMS THAT WE PAID FOR NEED TO HAVE THEIR FUNCTIONALITY RESTORED EITHER BY A QUICK FIX (UNLIKELY) OR AN ABILITY TO DOWNLOAD THE OLD APP. 

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2 replies

Enthusiast II
May 11, 2024 12:56 AM UTC

Its consumer fraud.

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Lyricist I
May 26, 2024 6:16 PM UTC

Súper Bad New app

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