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Ithinkiamdone
Contributor I
Feb 7, 2026 2:10 AM UTC

Done with Sonos

I think I’m finally done with Sonos. My Play Five (2nd generation) hasn’t worked well since I got it. But now it is a brick and I’ve spent many hours independently and on with Sonos just trying to get it to connect to the app. I’m not looking for suggestions, I’ve tried everything -- I’m just looking to vent with other frustrated former or soon to be former Sonos owners. I deeply regret all the money I spent. 

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    3 replies

    buzz
    buzz
    Grand Maestro
    Feb 7, 2026 2:34 AM UTC

    Your user profile lists a FIVE, PLAY:1, and a ONE. Is the PLAY:5 you are discussing a new purchase? This would likely be a used unit because PLAY:5’s have been discontinued for a while.

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    IthinkiamdoneAuthor
    Contributor I
    Feb 7, 2026 2:38 AM UTC

    I was typing in frustration. It is a regular five

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    AjTrek1
    AjTrek1
    Feb 7, 2026 3:17 AM UTC

    You have FIVE and it’s never worked properly and now it’s a brick? You do know that “brick” means it doesn’t work at all. Just what did Sonos Support have to say?

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