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Catch2244
Contributor I
September 30, 2023

Dolby Atmos

  • September 30, 2023
  • 11 replies
  • 1107 views

Hello community ! 
I came here for some help so any answers would be greatly appreciated . 
And please I only ask to lessen all the technical rubbish from your answers please and thank you . So basically a yes or no and if yes an explanation / instruction on how to . I know some technical stuff but am new to it all and it will drive me nuts and most likely confuse me lol . 
So here goes , I have had bad luck with my Sony Bravia A90J 4k tv , both my 120hz 4k hdmi ports have QUIT  working so,,, currently I have no use of getting Dolby Atmos sound or true 4K 120 hz video while streaming 4k content with Dolby Atmos sound available on my tv or with the PS5. :( 
My current set up is I have my Play Station  5 hooked up to my Sony tv’s hdmi 1 port ( Enhanced setting turned on with my tv settings for that hdmi output )and my Sonos Arc hooked up with the Digital optical cable ( that came with the Arc) to my Sony Tv digital cable input .
My tv settings for audio is with the arc use turned off ( because I am not using it obviously ) and the rest is set for Dolby digital sound only with pass through on auto and Dolby dynamic range to compressed , a/v sync is on , digital audio out to Auto 1 . 
Yes it’s still a very good picture and my sonos system sounds amazing still ( system includes . Sonos Arc with 1 gen 3 Sub and two Sonos 1’s gen 2 as front speakers and two Sonos 1’s gen 2 as surrounds ) 

So first question is is there ANYWAY to get Dolby Atmos sound (without )using the Earc hdmi port on my tv ( cause it’s broke ) while streaming on the Tv with Dolby Atmos available content ?? Or through my PS5 ?? 

Can I hook my Sonos Arc directly to my PS5 with the Dolby Atmos settings turned on on the PS5 with a high speed hdmi  cable ?? Then maybe get an adapter for the ps5 ( as we all know it only has 1 hdmi port ) to run another hdmi cable to my tv ? Yes I know I still wouldn’t be getting 4k true HD video but I would hopefully like to at least get the Dolby Atmos sound . 

I have googled so much and for so much time waisted and still haven’t found a direct answer to my question ! 
I have read No you cannot get Dolby Atmos without using Earc and have read yes you can get Dolby Atmos by hooking up my soundbar directly to my PS5 , but maybe have like a delay in audio . ??? So what is is people ??? 
And YES I have tried all the resets with the Sony Tv and the refreshing of the hdmi cables and tried different cables etc., all of it and nothing works with those 2 hdmi 120hz 4k ports :(  also ALL of my updates are up to date on everything , the TV my sonos app and my PS5 . 
So can somebody please help me and answer this question  . PLEASE ! 
If it’s a NO I can’t get Dolby Atmos sound and I’m screwed I will live with it untill i can get those 2 ports or the board inside the Sony tv repaired / replaced . But if there is a way to get Dolby Atmos sound without any issues or delays in audio video sync etc ., please tell me how to do this with  my current set up or with buying an adapter of some sort . I will be waiting for an answer . And thank you to all who does take the time out of their busy lives to respond ! Have a great day ! 
 

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11 replies

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Catch2244Author
Contributor I
October 8, 2023

No it’s not new , sorry , yes I had mentioned “ new “ but it was purchased back in march 2022 . And yes the warranty has expired . 
I unfortunately didn’t purchase any extra or further coverage for the tv . Yes very dumb on my part . 
I guess the TV was still “ New” to me . 
Those 2 ports were working then suddenly just stopped . It was just all so very random …. I will note the night they both quit working the TV and my sonos app and the PS5 itself ALL had updates due and they were all done one by one prior to this issue . So I kinda thought maybe the TV’s new update itself brought on the issues possibly .
But I had called Sony support and they said this new update was not the issue . 

Luckily I can still use the tv and I DO have sound .

Got my firestick and PS5 hooked up to my standard hdmi ports , the Tv has 4 . 
And have my Sonos arc hooked up with the Optical cable it came with . 
Sorry I didn’t mention all this before so it’s not a total loss BUT that’s why I spent so much money on these products to watch 4K movies in 4K and to hear them in Dolby Atmos sound :( 

To answer your question , the night they both quit working I did a ton of research online and called Sony Support for the Tv and the PS5 both . They led me through all the trouble shooting , Tv resets , trying different tv settings , trying new cables , trying hooking up other devices to those 2 ports and nothing worked at all . And the Sony Support tech was in control of the tv and sending signals and trying different  settings and they said “ Unfortunately it seems like you have 2 bad hdmi ports”Then asked if I wanted to purchase more protection and suggested taking the tv into Best Buy to be worked on repaired , whatever etc.,  

Yes not all a total loss but still very very upsetting when the tv’s main and most important functions do not work after a year and a half . 
So now work more OT and get those 2 ports replaced or just buy the Feintech device and use that . 

 

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