Does anyone remember…

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Does anyone remember the days when these forums were predominantly used to ask for help?

I’m going to risk asking the un-askable question.

I do appreciate there are many issues in the latest app version. Many questions about it have been asked and some workarounds have been put forward since it was thrust upon us several weeks ago.

But, the number of threads being raised that repeat the same complaints means that genuine seekers of assistance are being lost in the flood of new threads.

I also appreciate that raising more threads is seen as a way of bringing to Sonos’ at the dissatisfaction that many of us are feeling. Sonos has (in response to user pressure?) taken the unprecedented step of issuing a roadmap for some app enhancements.

So: that question I promised:

Is it time to dial back on the complaints and revert to “please help me…” threads?

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GreenlandAnswer

Prodigy I

Completely agree with you. Some tougher moderation of intemperate and offensive language would also be welcome.

🎵 First We Take Manhattan Then Berlin 🎵

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Anton Heseltine

Contributor I

All responsibility for the soul sucking should be laid at the door of the “courageous” Patrick Spence. Victim blaming the “passionate” customers of Sonos is mendacious.

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