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SirDigitalKnight
SirDigitalKnight
Enthusiast I
Nov 17, 2021 7:31 PM UTC

Do they have to put ads / suggestions over top the entire app? PLEASE STOP!

 

It is very distracting and annoying… I do not mind if they put something in the “Inbox” with the little Blue Dot beside it to let you know you have something to read but really.. this big crap on top of the app that you use to control you home music has to stop.

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    11 replies

    Ken_Griffiths
    Ken_Griffiths
    Nov 17, 2021 8:50 PM UTC

    You maybe aware already, but just in case, you can switch-off contact via the App and just leave it via email if you prefer. The options are available in your Sonos online account profile.

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      John B
      Nov 17, 2021 8:50 PM UTC

      Do you have "allow pop-up messages " disabled in the app preferences?  If not, that might help.....

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        SirDigitalKnight
        SirDigitalKnightAuthor
        Enthusiast I
        Nov 18, 2021 2:29 PM UTC

        Ok, I turned off the Sonos App Contacts Option and found the setting for no more Pop-Ups… which I will have to do on all my devices. Thank you for the helpful hints… lets see how they work…

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        RBM
        RBM
        Lyricist III
        Nov 18, 2021 5:14 PM UTC

        lets see how they work…

        As advertised, most likely.

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          SirDigitalKnight
          SirDigitalKnightAuthor
          Enthusiast I
          Nov 20, 2021 2:41 AM UTC

           

          So even with with Allow Pop-up Messages off I am still getting these.

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            chrislosinger
            Contributor I
            Jan 4, 2022 3:23 PM UTC

            Ok, I turned off the Sonos App Contacts Option and found the setting for no more Pop-Ups… which I will have to do on all my devices. Thank you for the helpful hints… lets see how they work…

            Those settings do nothing. “Allow pop-up messages” is off. The “contact in-app” setting on my profile is off. I still get the ads.

            These ads are a terrible, terrible, thing to do to users.

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            John B
            Jan 4, 2022 3:57 PM UTC

            These ads are a terrible, terrible, thing to do to users.

            If you think this is ‘terrible, terrible’, I hope nothing serious ever happens to you.

            Not trying to defend it, though.  It shouldn’t happen if you don’t want it to.  I never get them but I have no explanation of why you do.

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            chrislosinger
            Contributor I
            Jan 4, 2022 3:58 PM UTC

            These ads are a terrible, terrible, thing to do to users.

            If you think this is ‘terrible, terrible’, I hope nothing serious ever happens to you.

            Not trying to defend it, though.  It shouldn’t happen if you don’t want it to.  I never get them but I have no explanation of why you do.

            In the context of a home speaker system, yes, it’s terrible.

             

            If you want to say it’s not terrible, compared to, say, cancer? Well… duh. But this is a set of speakers we’re talking about here, right?

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            melvimbe
            melvimbe
            Jan 4, 2022 4:47 PM UTC

            These ads are a terrible, terrible, thing to do to users.

            If you think this is ‘terrible, terrible’, I hope nothing serious ever happens to you.

            Not trying to defend it, though.  It shouldn’t happen if you don’t want it to.  I never get them but I have no explanation of why you do.

            In the context of a home speaker system, yes, it’s terrible.

             

            If you want to say it’s not terrible, compared to, say, cancer? Well… duh. But this is a set of speakers we’re talking about here, right?

             

            I think “annoying” would be a proper term, in the context of a home speaker system.  Terrible would be something that makes the product completely unusable, like lip sync issues, drop outs, no access to streaming services, etc.  I mean, if ads, are double terrible, where do you go from there?

            To be clear, I do think you should be able to completely turn off ads.  If you don’t want to hear about the latest Sonos radio stations, you should be able to.

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            Danny
            John B
            Jan 4, 2022 5:00 PM UTC

            It might be possible to think of something worse that could be done to a speaker system, without a need to compare it with a serious medical condition.

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