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Contributor I
Aug 10, 2024 11:36 PM UTC
Question

crappy update

Why does the Sonos app keep getting worse? I constantly have to factory reset speakers and the user experience is horrible. Other family members have given up and started buying their own Bluetooth speakers because the system is undependable. The updates are making thousands of dollars of speakers worthless. 

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2 replies

Enthusiast II
Aug 11, 2024 2:38 AM UTC

It’s a ‘known issue.’ And Sonos is ‘working on it.’ Patience will be required. In the meantime, you could try ‘sonophone’ or ‘phonos+,’ both are 3rd party apps that some users have tried with good results.

https://www.engadget.com/audio/speakers/sonos-is-delaying-two-product-launches-until-it-fixes-its-buggy-app-213743460.html

https://www.theverge.com/2024/8/7/24215589/sonos-q3-2024-earnings-ace-headphone-buggy-app

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Airgetlam
Aug 11, 2024 2:47 AM UTC

Have you read the information here, the information here, seen the posts here, or even the quarterly comments here?

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Bruce