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90dawg
Contributor I
June 20, 2023

Costco Beam purchase - Free mount???

Anyone have an issue claiming their free Sonos Beam mount after following the promo code instructions in the box?  I just got tagged for $49.00 after the instructions stated that the item was going to be free of charge.  I contacted Sonos about the issue and I’m still waiting on a response.  Not good customer service thus far!

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Bob235178
Bob235178
Enthusiast I
July 17, 2023

I got the arc mount via the similar Costco promotion for the arc.   Added it to my basket on Sonos.com, used the code that came in the dark blue leaflet that came with the arc and got the mount within a week, no charge.  I purchased my arc in the local Costco store.

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