Community hijacked too often.

No real idea, but my guess is the company that provides the software for the forum has dropped the ball. It’s been almost unusable since Friday evening, and a fairly poor representation of Sonos to the general public. 

Probably someone found a security hole, sold it to spammers and they are piling on.

The forum software also has bugs that make finding and cleaning spam much harder than it should be.

The response of the Gainsight forum folks seems to be severely lacking too.

I've been asking Sonos to move to a decent forum vendor for many years now, they aren't listening... Again.

Slightly more worrying is how secure are our own systems if they can’t secure their own website… especially as there’s no opt out for making your speakers accessible over the internet. 

@Ian_S, The Sonos units aren’t accessible over the internet; unless you messed around with your router’s settings.

The Sonos community is powered by Gainsight (former Insided). It’s on this contractor to prevent spam and suchlike; unfortunately, they seem to have been busy for years introducing new bugs instead of fixing old ones.

So how does play.sonos.com access my speakers then from outside my WiFi? I have done nothing to explicitly open up my router for that, Sonos decided that being able to control speakers you can’t listen to from anywhere a thing. 

And I don’t care who Sonos may or may not subcontract parts of their system to and why should I? 

The apologism on here really does plumb new depths. 

I’ve seen posts saying this spam issue has gone on for years. I wonder why they continue to use this if this is true? 

It’s been asked dozens of times and there’s never an answer.  The same with search giving posts instead of threads, search by poster, search by date, search anything.  Proper formatting.  No testing in production, etc., etc., etc.

I’m surprised to be fair that they haven’t just told everyone here to foxtrot oscar over to reddit and pay them to host it. 

In the same way any cloud service does (be it Spotify Connect, Amazon Alexa, Google Assistant or your Smart Home Provider). Fetching requested content from a streaming service you’ve subscribed to requires an internet connection as well. Doesn’t mean the Sonos units are accessible over the internet.

Sonos added 4 new employees to their r/sonos team a week or 2 ago so its got their attention for sure.