CLASSIC FOLK CHANNEL

Hello ​@DON79, welcome to the Sonos Community!

I am sorry to hear you are experiencing audio interruptions while using your Sonos system.

Since there is not much information from the context you shared, please have a look on our Support Article Music service audio stops or skips, which includes various troubleshooting steps.

The most important step would be to refresh the network connections by rebooting all network devices involved. Start with your Router → Sonos → Controller (smartphone/tablet).

If you are still experiencing audio interruptions after trying the troubleshooting steps above, please Submit Diagnostics within 10 minutes of the audio cutting out and then reach out to our Support Team.

They have tools at their disposal to provide you with advice and information specific to your system and what it reports.

Please let me know if I misunderstood your issue and I hope this helps.

UPCUT MEANS THAT YOUR CRACK STAFF IS STARTING THE NEXT SONG AS MUCH AS THIRTY SECONDS BEFORE THE LAST SONG ENDS.

FIX IT!!!!!!!!!

DC

What did Sonos Support say, after you submitted that diagnostic, and called in? 

Do you actually think the Sonos Radio content is being queued up in real time by Sonos staff?

NO, BUT THE ARW MOT MONITORING IT EITHER

Well, then forgive me that I thought “YOUR CRACK STAFF IS STARTING THE NEXT SONG AS MUCH AS THIRTY SECONDS BEFORE THE LAST SONG ENDS” meant that you thought Sonos staff was actually starting a song as much as 30 seconds before the next song ends.  

The song list their timing. Someone can’t read or figure out how to add in minutes and seconds, a skill I learned working in broadcast.

It might be a local issue to your system, since there hasn’t been a single other post about the ‘issue’. One of the reasons I was asking about your diagnostic submission, and the call to Sonos support. 

As a side note, I’m delighted you’ve been able to turn off your caps lock. 

The reason I don’t think it is me is that the problem is EXACTLYt the same when listening on ALEXIA, a system independent of SONOS systems. It is on both

This also happens on you Amazon (Alexa??) speakers? So this isn’t a Sonos issue then? What music service are you using?