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I cannot test my service with customsd with new sonos app.

In new app my test service is invisible.

Fortunately on my old ios device I have a previous version of app and it works.

Hi @vmedinskiy 

Welcome to the Sonos Community!

Thanks for flagging this - I have reported it up the chain. I’m glad you found a workaround - for as long as the new app can’t see your test service, I recommend preventing the older app from updating for now.

 


Hi @vmedinskiy 

I heard back already! CustomSD is not supported with the new Sonos app. Please see this page for the new way in how to proceed:

https://docs.sonos.com/docs/test-your-service

I hope this helps.


Unfortunately this way also doesnot work. I have to fill Sonos ID field. They say “The Sonos ID can be found in the Sonos app under Settings > System > About My System > Sonos App Info.”

There is no such way in new sonos app either ios or web.


Hi @vmedinskiy 

Thanks for reporting this - I’ll let someone know!

In the meantime, I will DM you your Sonos ID shortly.

I hope this helps.


Hi @vmedinskiy 

About my System can be sound at System Settings (gear icon) » Manage » About your system.

Thanks again!