I cannot add my Sonos Gen 1 & 2 Play 3’s and Play 1’s to my system. I can see the products but I cannot add them. It falls at the last step - saying ‘Cannot link to my account’. I can add all other products. I have tried factory resets, joining using an ethernet cable etc. I cannot get in touch with Sonos support, just dealing with chatbots. Any ideas folks?
Question
Cannot add Gen 2 products
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