Skip to main content

“Bug?” 10 hour songs are blocked

  • May 3, 2026
  • 4 replies
  • 34 views
D

The latest update broke my sleep playlist completely and Sonos has stopped me to be able to play 10 hour static noice sleep songs with YouTube music and Spotify. There just grayed out and clicking on them it gives either an error or does nothing at all. I already replaced everything, resigning in to everything, tried other songs, unplugging power etc etc. it is Sonos that blocks this cause they work perfectly on the services them self and before the latest update… This is ridiculous if this would not be a bug but by design ​@SONOS 

4 replies

controlav
Forum|alt.badge.img+24
  • controlav
  • Lead Maestro
  • May 3, 2026

Try the Desktop app, it’s more reliable.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
MoPac
Forum|alt.badge.img+19
  • MoPac
  • Headliner III
  • May 3, 2026

​@Ddsmokey:

Wish I could get 10 hours of sleep on occasion.

EDIT:  Tried it on Spotify.  It was grayed out in Sonos.  Did not try Spotify Connect.

Stanley_4
  • Stanley_4
  • Grand Maestro
  • May 3, 2026

Support is likely your best bet, not all changes make it to the release notes here.

Set the playlist, do a diagnostic and then call

    AjTrek1
    • AjTrek1
    • May 3, 2026

    Tried playing through Spotify Connect to a Sonos speaker with no issue.

    IMO, there’s a link that’s broken between the Sonos App and the Spotify server for 10 hours of Black noise.

    The same has occurred with Apple Music (although not for the same track) but it was due to a glitch in the API. There may be a similar API glitch in this instance as well.

    Hopefully, a Moderator will pick this up on Monday and investigate.

    Together Everyone Achieves More = T.E.A.M.
      Terms & ConditionsAccessibility statement