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Gazer
Gazer
Enthusiast I
May 29, 2017 9:14 AM UTC

Broken Posts in Favorite topics

Notice this morning a few posts not letting you read them https://en.community.sonos.com/-228987/want-sonos-to-keep-playing-while-gone-6787382 https://en.community.sonos.com/-228987/resturant-6787392
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    10 replies

    ratty
    ratty
    May 29, 2017 9:37 AM UTC
    Odd. Those are in the 'Ask a question' subforum:
    https://en.community.sonos.com/ask-a-question-228987/want-sonos-to-keep-playing-while-gone-6787382
    https://en.community.sonos.com/ask-a-question-228987/resturant-6787392
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    controlav
    controlav
    Lead Maestro
    Jun 14, 2017 6:45 PM UTC
    Yeah links in Favorite Topics don't work. For example the link given is
    https://en.community.sonos.com/-228992/control-sonos-with-alexa-now-6788058
    but the actual functional link is
    https://en.community.sonos.com/wireless-speakers-228992/control-sonos-with-alexa-now-6788058
    This is using Edge, if it makes a difference. Super annoying.
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    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    controlav
    controlav
    Lead Maestro
    Jun 14, 2017 6:57 PM UTC
    Oh and "View All Favorite Topics" has working links. Its just those on the rhs of the main page that are missing the name of the group in the url. (Mind you its weird that the name is required, the random-id should be enough).
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    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    controlav
    controlav
    Lead Maestro
    Jun 14, 2017 7:00 PM UTC
    Not browser specific: fails on Edge, IE11 and Chrome.
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    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    Gazer
    GazerAuthor
    Enthusiast I
    Jun 15, 2017 3:24 PM UTC
    At the Sonos Team, is there anyway you can sort this out please as the first place i go to is Favorite topics and it is 3 weeks on nearly in reporting this Ta.
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    Andy B
    Andy B
    Sonos Staff
    Jun 15, 2017 3:35 PM UTC
    At the Sonos Team, is there anyway you can sort this out please as the first place i go to is Favorite topics and it is 3 weeks on nearly in reporting this Ta.

    Hey Gazer - Our apologies for the delay in getting a reply posted here. We'll take a look at this on our end and reach back out once we have an update.
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      controlav
      controlav
      Lead Maestro
      Jul 1, 2017 2:28 AM UTC
      This problem is spreading - I'm seeing some links in Search results missing the area name from the url. Someone needs to dig through the 404 error logs and figure this out asap.
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      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      Andy B
      Andy B
      Sonos Staff
      Sep 15, 2017 2:07 PM UTC
      Hey everyone, I know it's been quite a while since there's been any activity on this thread, but I'm happy to let you know the issue should be resolved. Since it wasn't wide spread it took a bit more digging to track down the root cause. Please let me know if you're still seeing troubles.
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      controlav
      controlav
      Lead Maestro
      Oct 3, 2017 1:27 PM UTC
      Thanks Andy B, seems to be good now.
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      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      Gazer
      GazerAuthor
      Enthusiast I
      Nov 2, 2017 2:42 PM UTC
      Yes thanks Andy ...all is fine from here as well now, sorry for the late reply to this thread 😉
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