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Contributor I
Jun 26, 2026 2:32 AM UTC

Beware free iPad messages

I just received a message from a new account with no posts, Administrator_Jason, offering a free iPad. 

The message contains a link that looks like it is from Sonos.com but it is to presentnow.com. This has all the red flags of a scam. 
 

Just a warning to be careful about what you click on, even here. 
 

Mark

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Pinned Reply By Jamie A

Hi All, 

We’ve started banning these accounts and have taken steps to prevent more of this type from being created. While we’re looking into longer term solutions, we’ve currently enabled account registration approval by the moderation team on the forum.

Thank you for the reports on this and for your patience.

Edit: 

I’ve merged a few threads into this one as they were made before we started banning the spam accounts.

Edit 2:

The accounts involved in sending out messages are all banned and, after making some adjustments on our end, you shouldn’t see any new messages regarding the spam link in this thread.

76 replies

gleeok
Contributor I
Jun 27, 2026 8:43 PM UTC

Hi, I received one, too. Mine came from Аdministrator_Emmett, who does not appear to be banned.

 

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Stanley_4
Grand Maestro
Jun 27, 2026 9:22 PM UTC

Not sure any Sonos folks are working the weekend shift here.

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buzz
Grand Maestro
Jun 27, 2026 10:12 PM UTC

If you click on the three dots in the lower right corner of a post, there is a “Report” link.

 

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gleeok
Contributor I
Jun 27, 2026 10:13 PM UTC

I don’t see those dots for private messages, just public posts.

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buzz
Grand Maestro
Jun 27, 2026 11:23 PM UTC

 

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Airgetlam
Jun 28, 2026 12:25 AM UTC

Agreed, those three dots don’t appear on the PMs, only on forum (public) posts.

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Bruce
Lyricist II
Jun 28, 2026 2:53 AM UTC

Same here

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Lyricist I
Jun 28, 2026 4:26 AM UTC

Anyone actually clicked the link? I clicked it and redirected me to that Present Now and then I stopped did not interact or enter anything. I closed my browser, deleted all time history etc - on Chrome Mobile on Android Samsung. I ran 4 AV scans and it's come back ok and looked at my downloads and does not seem to have anything recent. Any further risk here does anyone know?

 

The accounts have got smarter because no longer using Administrator prefix, just the profile image uses Administrator image.

 

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Airgetlam
Jun 28, 2026 4:58 AM UTC

I was unaware you could embed links in PMs…but then I’d never tried. 

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Bruce
Contributor I
Jun 28, 2026 5:19 AM UTC

I just received a message from a new account with no posts, Administrator_Jason, offering a free iPad. 

The message contains a link that looks like it is from Sonos.com but it is to presentnow.com. This has all the red flags of a scam. 
 

Just a warning to be careful about what you click on, even here. 
 

Mark

 

I received a similar message. 99.9% sure its a scam.

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