Are you people crazy?

But apart from that how are you enjoying your Sonos system?

I tried to use my sonos just now (I have guests over) and I had to jump through hoops just to make it work (was working fine last week) needed create new password, re-enter email, etc. I just want to play music!!

Any more of this, and I think I will seek resolution via my local consumer affairs organisation. (I'm talking refunds due to the device not being fit for purpose)

I can't help but lol but I feel your pain. So many owners get stuck in the update loop. Turn off auto updates to save the pain. This is your ghetto blaster you had when you were a kid in 1999.

Wow pretty bad language. Sounds like you haven’t used in good while as had some old updates. You can set your system for nott auto update so you won’t be surprised next time after not using for good amount off time.

Yeah will a agree it should be bad language when you pay this much for it and it won’t work! Mine is doing the same thing. Started since all this update crap! I know we will like it but practice it at SONOS expense! Please do the update testing in SONOS lab! My Alexa speaker will not respond to any request I did start calling her something different but I apologized!
Didn’t want her to come after me after 37 years to stop my confirmation! Geez
Ok how to I fix it!
It was doing fine a little less than 2 weeks ago!

I gotta agree with ya mate. Sonos is frustrating. I have blown over $4700 on the stuff &
I cant set up a 7.1 system.!!!!

I cant connect two subs to the zone (needed for my large open plan loungeroom)..!!!!

I cant connect a cd player or any aux device into the play 5’s, cause i get NO sound at all, although the app is show that music is playing & the little bars are bouncing up & down on the app...!!!! & the sonos specs sheets AND the technical support guys at sonos assure that it should play..

And tonight i tried to set up a logitech bluetooth receiver into the play5’s , just to give me another connection option, just incase my internet is down & NO.....it is the same as the cd player. this time it is reconized by the app, but again no fucking sound out of the system...!!!!!!! But i have read heap of posts of people connecting logitech bluetooth receivers to sonos and they work...WTF..... please enlighten me as too what im doing wrong.
Sonos sounds awesome
And is a high quality built product.
But for fuctionality.
And i have told sonos this many times in the past 2 months via email.
I have brought their product & have paid for it.
So i should be able to set it up in my house to suit my needs..
I Only brought my 2 play 5’s & a 2nd sub last week at harvey normans &
Ive already been on the ph to harveys informing them that they might be sitting back on their floor this Monday for a full refund.

Wonderful

Damn Teez, you got more into yours than I have mine..ME playbar,sub,2- 1's and one with alexa..They complicated the names of the one/1 the best buy dude sold me the one I was not wanting. Anyway I agree they do sound damn good..BUT its not worth it for sure if it dont work..I sent diagnostics hoping to see a reply..but nothing yet of course I did that last week no reply. I was hoping they would drop alexa in my playbar but then they came out with the shorter playbar with Alexa in it..JIP. COME ON SONOS GET IT ROLLIN..stock gonna end up like TELSA.

I sent diagnostics hoping to see a reply..but nothing yet of course I did that last week no reply

This is hardly surprising as I see no post from you containing the diagnostic #. You need to actually contact Sonos with that number, either here or on the phone. They aren't telepathic.

Did you post the diagnostic here for them to review or call them. Just submitting diagnostic they won’t contact you. Since you seem frustrated I recommend calling them on the phone. Otherwise post thrndiagnostic in a thread for them to take a look at. They are also available via Twitter in weekends. There are many people here that can help as users but you seem to not want that help.

I gotta agree with ya mate. Sonos is frustrating. I have blown over $4700 on the stuff &
I cant set up a 7.1 system.!!!!


I think you're overestimating the capabilities of Sonos. They don't advertise to be a full 7.1 surround sound solution nor should they be cobbled together to be one. Sounds like you should have it professionally setup in order to work correctly.