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Joan of Arch
Contributor I
May 9, 2024

App Upgrade

  • May 9, 2024
  • 8 replies
  • 173 views

I just updated my Sonos app (5/8/24) and NOTHING works any more. Any suggestions??

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    8 replies

    castalla
    Local Superstar
    May 9, 2024

    Probably nothing.  Wait until Sonos either provide a roll-back or fix the mess they've created. 

    It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
    Joan of ArchAuthor
    Contributor I
    May 9, 2024

    Sigh. Now all I can do is listen to the one station my system is set on at the moment by physically turning it on at the speaker. This is a disgrace. Wish I’d known before I upgraded but I assumed it was a necessary upgrade. Thanks for confirming my frustration, anyway! 

      castalla
      Local Superstar
      May 9, 2024

      Sigh. Now all I can do is listen to the one station my system is set on at the moment by physically turning it on at the speaker. This is a disgrace. Wish I’d known before I upgraded but I assumed it was a necessary upgrade. Thanks for confirming my frustration, anyway! 

      You are in good company - there are probably 1000s of unhappy bunnies out there 🐰🐰🐰

      It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
        Joan of ArchAuthor
        Contributor I
        May 9, 2024

        Got through to Sonos help. Workaround is to unplug my Bridge. Apparently this will be fixed in a few weeks but in the meantime at least I can use the app. 

        Joan of ArchAuthor
        Contributor I
        May 10, 2024

        Sorry, I meant BOOST (not Bridge).  

        Dr. Cogent
        Enthusiast II
        May 10, 2024

        I just updated my Sonos app (5/8/24) and NOTHING works any more. Any suggestions??

        Buy a new wireless speaker system? SONOS obviously hates their customers.

        Jason_54
        Trending Lyricist I
        May 10, 2024

        I tried getting some technical support to solve some problems and the wait time was more than 2 hours and no chat availability…..  Good luck!  If possible see if you can downgrade your app if you are on Android.  That might allow you to restore the basic functions you need.

        TC313
        Lyricist I
        May 22, 2024

        Updates are created to improve the function of the app.  Everything has gone backwards. The lag, switching songs after 5 seconds after play, the loss of my timer at night is my biggest complaint. I listen to music all day and set the timer before bed. Now I listen to my iPhone at bedtime. I have been using Sonos since the early 2000”s and this has been uncharacteristically disappointing. Who was responsible for such an amateur app design? Why would you ever release an app with so many flaws? For a sound system that started out as state of the art- I can’t understand how this was acceptable in their minds.

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