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Question

App update

  • May 26, 2024
  • 4 replies
  • 65 views

Anyone seeing less “immersive” sound and volume intensity since the recent update? I have an arc, eras , and sub mini . Seems the system has lost a little juice . Any thoughts would help . 🤔

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4 replies

  • Contributor I
  • May 26, 2024

Yes!  It was awful. I’ve retuned each set (stereo pairs in all rooms and surround in the tv room) on Trueplay and that has certainly helped.  Hope it works for you. 


  • May 26, 2024

Anyone seeing less “immersive” sound and volume intensity since the recent update? I have an arc, eras , and sub mini . Seems the system has lost a little juice . Any thoughts would help . 🤔

Six amps, 2 beams, a play five and a port and I haven’t noticed any meterial change in volume or other sound quality.   Trueplay setting are stored on the device, so the app shouldn’t have changed any settings.


  • Contributor I
  • May 26, 2024

My mini sub won’t link with my arc nor show in the app even though I can see it connected to the network in my router. 


  • Author
  • Contributor I
  • May 27, 2024

Thanks for the input everyone . Happy Memorial Day