Advice on rolling back to Sonos S1 Controller and OS please...

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Well, it’s clear that Sonos aren’t going to allow us to go back to v16.1 of the S2 App.

Criminal really, considering (since 80.00.08) the new S2 App doesn’t even recognise my Sonos system on my WiFi network anymore, and I can’t reach anyone on the helplines (not that they’d be able to help anyway).

I think my hardware was all purchased just pre-2020, does anyone have any advice on going back to the old S1 environment?

Apparently I need to downgrade all of my hardware, but TBH I never wanted to upgrade to S2. I seem to recall I was forced to at the time. Thanks!

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R

Rhonny

Prodigy III

The ability to downgrade devices from S2 to S1 is one of the next things Sonos will be including in the app updates.

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L

Loyal customer for 12 years

Enthusiast I

Well judging by the CEO’s apology the downgrade option seems to have dropped off the agenda. I don’t trust them anymore and advise to downgrade as long as it is still possible using the loophole still open as per instructions above. Should have listened to Kumar more carefully, he was seeing what was coming as early as 2020.

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