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Enthusiast I
August 5, 2015
Question

A huge step backward--what are you guys thinking?

  • August 5, 2015
  • 280 replies
  • 15910 views
Is the new community your idea of an improvement? It is anything but an improvement. Several important threads I started have lost content. When I try and type a response, I can't see the entire response I am creating--it only allows me to see a couple of lines at a time.

I am a long-time Sonos user, and I feel that I have been slapped in the face. Sonos no longer has my endorsement.
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    280 replies

    chicks
    November 13, 2016
    Brand New Day! First time in weeks that the first log in has seen zero spam! Fingers crossed that something effective has finally been done, but I will reserve kudos.

    Wishful thinking, I'm afraid. They must have just done a manual cleanup when you checked, because there's plenty of new spam right now. 😞
    November 14, 2016
    Was that so? I have just logged on and no spam in sight again, so I thought I will say Bravo, with a slight reservation about it perhaps being premature! I did not see any through the course of my yesterday either.
    ratty
    November 14, 2016
    And here we have another thread where post links are starting to break. Click on chicks' link top right of his post and the post displays correctly. Click on Kumar's link directly above this post and you get
    Page not found
    The page you are looking for may have been removed, is temporarily unavailable, or has had its name changed.

    This platform appears to be rotting.

    The reason it breaks is that Kumar's link redirects to https://en.community.sonos.com/new-community-feedback-229090/a-huge-step-backward-what-are-you-guys-thinking-6730677/index12.html#post16060969 and it's not actually on page 12. The pagination is wrong.
    Stuart_W
    World-Class Superstar
    November 14, 2016
    The last 2 e-mail notifications I got for this thread I tried to open on my iPad and got a Page Not Found error.

    Get the same on my PC via IE. As ratty says the link supplied in the mail is incorrect:-

    https://en.community.sonos.com/new-community-feedback-229090/a-huge-step-backward-what-are-you-guys-thinking-6730677/index12.html#post16061004

    Page index is incorrect
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    chicks
    November 14, 2016
    Well, at least there's only one spam post at the moment, so maybe InSided has finally done something. Sad that they have to break links to fix spam, just highlights the immaturity of their software.
    November 14, 2016
    I am disappointed to see even one spam post - because more can easily follow.

    Till now today, it looked to be a closed chapter, but no...
    chicks
    November 14, 2016
    Four spam posts now, and the link in Ratty''s post now points, incorrectly, to your newest post. ROFL.
    chicks
    November 14, 2016
    "Question: ------| Trump |Windows 10 Help Desk Number 1.888.269.0130 Windows 10 Tech Support Phone Number
    5 minutes ago ‐ 0 Comments"

    Blame it on The Donald, lol.
    Ryan S
    Retired Sonos Staff
    November 14, 2016
    Hey guys, I know this is a hot topic, but let's try to keep the spam discussion in the spam thread. We're working on it and have recently implemented a number of things to help with this, some more effective than others. And there are more to come. We'll be updating that thread shortly too.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    BCM
    November 14, 2016
    Oops. Didn't see Ryan's post because the email alert didn't take me to the right place lol. Never mind.