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Dogdad
Dogdad
Headliner III
November 25, 2022

14.19.1 update low volume issue…..

Reason why I’m not going to update 14.19.1…have read a few posts on this. Low volume seems to be a repeat issue..again. Example…
 

 

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Dogdad
DogdadAuthor
Headliner III
November 25, 2022

I’m the same as @Ken_Griffiths , I don’t see any 14.19.1 out on the iOS store. Is it perhaps only a controller for Android? PC? Mac? Is there a corresponding update to any particular speakers that I may not have, or is it merely just a controller update?

 

Dogdad
DogdadAuthor
Headliner III
November 25, 2022

What’s perhaps odd, is my local IOS App Store in the U.K. still only shows the 14.19 update, made available here a week ago and one of the comments I noted said this…

If I check for updates, I just get ‘no update required’

 

XanderRD
Trending Lyricist I
November 25, 2022

Razón por la que no voy a actualizar 14.19.1... He leído algunas publicaciones sobre esto. El bajo volumen parece ser un problema repetido. otra vez. Ejemplo...
 

 

Razón por la que no voy a actualizar 14.19.1... He leído algunas publicaciones sobre esto. El bajo volumen parece ser un problema repetido. otra vez. Ejemplo...
 

 

In my case too, I have a Beam gen1 and since I updated to 14.19 the sound changed drastically, my beam sounds quite low now I have to increase the volume to 80-90 while before 40-50 was enough. The voices are heard quite low


When I saw a new update (14.19.1) I updated with the hope that the sound would improve with the previous 14.19 and it was the opposite, the sound did not improve at all, Sonos should implement a way in which users could return to a older firmware version in my case 14.18 which for me was the best sound profile

wilwong829
Enthusiast II
November 26, 2022

Not at all for me... same volume level.

    SvenH83
    Lyricist I
    November 27, 2022

    I‘m facing an issue with low level of Sub (Gen 3) connected to a pair of Play:5 (Gen 2). 
    Used to have Sub level set to -6, but since updating to 14.19.1 need to set level almost to +6 to hear sub playing sound at all. 

    Dogdad
    DogdadAuthor
    Headliner III
    November 27, 2022

    I‘m facing an issue with low level of Sub (Gen 3) connected to a pair of Play:5 (Gen 2). 
    Used to have Sub level set to -6, but since updating to 14.19.1 need to set level almost to +6 to hear sub playing sound at all. 

    Have you tried redoing trueplay again? I just installed another Arc, Sub, and One SL’s for a different room and was not impressed. Then did trueplay and totally changed it. Now it sounds good.

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