Trending Lyricist I

YouTube Music playlist problem - only 100 songs?

Forum|Forum|3 years ago
September 11, 2023
46 replies
3599 views

I have a 17 device setup and have extensive 300+ song playlists on YouTube Music.

They're leftover from the days when Google Play Music worked flawlessly with direct casting to Sonos, pre lawsuit days.

Until recently everything worked fine, but today I noticed that the playlists are limited to top 100 songs, the rest do not show up!

I deleted the service, reauthorized it, only to run into the same issue.

Any advice of how to fix this?

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Jamie A

Sonos Staff

Hi @lithdoc,

I’ve seen issues with YouTube Music failing to show more that 999 songs, but not 100.

You’ve performed what I would recommend to try to resolve the issue, so I would recommend you reach out to our support team for further assistance, as they have the necessary tools available to troubleshoot this issue with you.

I hope this helps!

L

lithdocAuthor

Trending Lyricist I

I reached out to support team and they told me to reach YouTube. They even remoted into my phone, saw everything and said "we don't know."

L

lithdocAuthor

Trending Lyricist I

Hi @lithdoc,

I’ve seen issues with YouTube Music failing to show more that 999 songs, but not 100.

You’ve performed what I would recommend to try to resolve the issue, so I would recommend you reach out to our support team for further assistance, as they have the necessary tools available to troubleshoot this issue with you.

I hope this helps!

The support team said “she does not know” and “maybe the problem is with YouTube.”

That’s it.

Jamie A

Sonos Staff

Hi @lithdoc,

Thank you for sharing your interaction with our support team. I’ve found your case in our system and have forwarded it to the relevant team who may email you regarding this using the email linked on your community profile if that is fine with you.

I would recommend keeping your case number handy and I will let you know if I hear anything.

L

lithdocAuthor

Trending Lyricist I

Hi @lithdoc,

Thank you for sharing your interaction with our support team. I’ve found your case in our system and have forwarded it to the relevant team who may email you regarding this using the email linked on your community profile if that is fine with you.

I would recommend keeping your case number handy and I will let you know if I hear anything.

Another thing I noticed is that after deleting and adding YouTube Music again is that the icon is now blank.

I'm thinking something has changed on YTM end and Sonos is unaware.

U

User592511

Lyricist I

Just adding that I am having the same problem with YT music playlists.

L

lithdocAuthor

Trending Lyricist I

Just adding that I am having the same problem with YT music playlists.

Thank you for letting everyone know that this is not an isolated issue.

M

MusicDoctora

Lyricist I

The same thing happened to me. I just noticed it today. I have a couple of Playlists on YouTube that are 100+ songs and now I'm really sad I can't access the entire list.

L

lithdocAuthor

Trending Lyricist I

The same thing happened to me. I just noticed it today. I have a couple of Playlists on YouTube that are 100+ songs and now I'm really sad I can't access the entire list.

Please keep bringing more attention to this.

The answer I got from Sonos is that it's somehow my fault, but it's clearly not.

K

Kado

Lyricist I

This happened to me before in the past and they resolved it with extending the amount of songs allowed. But the issue is back today and they don’t know what the fix is.

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