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Contributor I
January 30, 2023
Answered

Youtube

Hello,

 

I bought a Symfonisk from Ikea. Unfortunately, I can't play YouTube music in the Sonos app. I have a premium membership and it still says "No withdrawals available" or “Cannot browse music”.

Don't know where the problem is?

Thank you

Catherine

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bockersjv
bockersjvAnswer
Local Superstar
January 30, 2023

Have you check your Youtube music settings, do you have a Youtube and a Google account? If so try the other account.

If that fails, maybe try removing and re-adding the Youtube music service.  It works very well for me and not seen those messages before.

 

Otherwise contact the Sonos Support team

1 reply

bockersjv
bockersjvAnswer
Local Superstar
January 30, 2023

Have you check your Youtube music settings, do you have a Youtube and a Google account? If so try the other account.

If that fails, maybe try removing and re-adding the Youtube music service.  It works very well for me and not seen those messages before.

 

Otherwise contact the Sonos Support team