Skip to main content
Contributor I
Sep 30, 2024 6:57 PM UTC
Answered

Your system cannot connect to content

Hello,

 

I get the following error: “Your system cannot connect to content”. I tried to restart the speaker and the app, but nothing changed. It works to play from airplay, but not from the app. 

Please let me know what could I do. 

 

Thank you,

Stefan

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
UKMedia
UKMediaAnswer
Oct 1, 2024 8:12 AM UTC

If you’ve rebooted your router, then please read this article: 

 

Remember: Sometimes Red Wine helps :)

6 replies

Airgetlam
Sep 30, 2024 7:34 PM UTC

What content, and where is it stored.? Have you rebooted your router as well? What did Sonos Support say, when you called them directly to discuss it?

Translate
Bruce
Contributor I
Sep 30, 2024 7:58 PM UTC

I want to load content from Spotify which is online, but Sonos radio does not work either. I did reboot the router and it didn’t help. I will try to contact Sonos support also. If I try to open the “Learn more” link it says page not found. 

Translate
AjTrek1
Sep 30, 2024 8:20 PM UTC

Two questions:

  • Can you reach any websites?
  • Do you have a VPN installed own your device?
Translate
Together Everyone Achieves More = T.E.A.M.
Contributor I
Sep 30, 2024 8:27 PM UTC

Yes, I can reach websites, the network works as usual and no, I don’t have vpn

Translate
UKMedia
UKMediaAnswer
Oct 1, 2024 8:12 AM UTC

If you’ve rebooted your router, then please read this article: 

 

Translate
Remember: Sometimes Red Wine helps :)
Contributor I
Oct 5, 2024 1:09 PM UTC

Thank you very much, it worked this way!

Translate