Contributor I

Answered

XM is not encoded right.

6 replies
173 views

XM plays for a few minutes then stops with message that it is not encoded right. Worked fine a month or so ago, now it happens every day.

Any solution would be appreciated

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Corry PAnswer

Sonos Staff

Hi @Notorious SQB

Thanks for your post!

We are currently investigating the fact that a fraction of SiriusXM listeners see the message that you reported. Please be assured that we are working with Sirius on a fix for this and it is unlikely to be a fault with your system/network.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Airgetlam

Suggests some kind of local wifi interference , at the very least, I’d suggest unplugging the Sonos devices in your system, then rebooting your router. Once the router comes back up, plug back in the Sonos devices.

Bruce

Corry PAnswer

Sonos Staff

Hi @Notorious SQB

Thanks for your post!

We are currently investigating the fact that a fraction of SiriusXM listeners see the message that you reported. Please be assured that we are working with Sirius on a fix for this and it is unlikely to be a fault with your system/network.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

N

Notorious SQBAuthor

Contributor I

Glad to know it is not my system. Just really annoying, hope it gets fixed soon.

F

fireburtbusto

Lyricist I

Add me to the fraction of SiriusXM users with this same problem.

N

Notorious SQBAuthor

Contributor I

Any more updates on this? It is happening on a much more frequent basis now?

Anyone else having this problem?

N

Notorious SQBAuthor

Contributor I

Hi @Notorious SQB

Thanks for your post!

We are currently investigating the fact that a fraction of SiriusXM listeners see the message that you reported. Please be assured that we are working with Sirius on a fix for this and it is unlikely to be a fault with your system/network.

I hope this helps.

Any further update on this? Still happening.

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