Contributor I

XM Channel "No longer available"

Forum|Forum|3 years ago
February 1, 2023
12 replies
583 views

Trying to stream Sirius XM on SONOS and with any channel I select I get "channel no longer available" message. I’ve rebooted router and SONOS Bridge, uninstalled XM app from SONOS and reinstalled 3 times, closing app down each time. XM user name is correct in SONOS. Called SONOS tech and also called SiriusXM which after having me do all the previous mentioned tasks they tell me to call the other one. The XM app works on my phone, computer & car. XM subscription is paid and XM service includes ability to stream on devices including SONOS. Have used SONOS to stream XM for years, this problem started 2 weeks ago. Have SONOS S1 app to match the speakers I have and have checked to make sure app is updated. Any ideas?

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Garyjfk

Lyricist II

Same issue denoting “something went wrong. Try again later” when requesting the live channel list from SirusXM. Been this way for a month or more. The only salvation is my most recent list comes up and I can select one of a few SirusXM stations from there. More than frustrating. Certainly no longer considering any Sonos purchases for the holidays or any time thereafter until this is fixed and remains stable.

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Garyjfk

Lyricist II

After a bit of fiddling which is bad in terms of giving a step by step resolution I finally got full functionality back. The step that seemed to resolve even though I could play recently listened to material was I had to also reauthorize Sonos to use SirusXM even though it was connecting and playing from the recent list. Just passing along the info if it helps anyone!

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