Contributor I

Answered

Wrong artist & Couldn’t skip track message

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I’m playing “top songs” from an artist I like, after searching for the artist on the system, through all my Sonos speakers. Firstly, it plays a few songs from across the artists catalogue then it plays random songs from different artists.

Secondly, when I go to skip the track I get a message saying it can’t skip and to try again. See picture of message.

Any suggestions? 👍🏼

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Mr. TAnswer

Do you have a Prime or an Amazon Music Unlimited subscription?

Yes I do. The thing is, it lets me skip a song or 2 then doesn’t.

Which one? Prime or Unlimited?

With Amazon Music Prime, I believe there is a restriction on the number of times you can skip in a given period.

MoPac

Headliner III

What service were you using to play the artist you searched for. I’m not familiar with “Top Artists”. Where is that in the Sonos app?

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controlav

Lead Maestro

Which music service? Sonos support over a hundred.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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Rich LAuthor

Contributor I

What service were you using to play the artist you searched for. I’m not familiar with “Top Artists”. Where is that in the Sonos app?

My bad. I meant “Top Songs” When you search for an artist or gives several choices of albums or for example “Fleetwood Mac station”. See picture.

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Mr. T

Do you have a Prime or an Amazon Music Unlimited subscription?

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R

Rich LAuthor

Contributor I

Do you have a Prime or an Amazon Music Unlimited subscription?

Yes I do. The thing is, it lets me skip a song or 2 then doesn’t.

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R

Rich LAuthor

Contributor I

What service were you using to play the artist you searched for. I’m not familiar with “Top Artists”. Where is that in the Sonos app?

The thing is, it lets me skip a song or 2 and then doesn’t.

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Mr. TAnswer

Do you have a Prime or an Amazon Music Unlimited subscription?

Yes I do. The thing is, it lets me skip a song or 2 then doesn’t.

Which one? Prime or Unlimited?

With Amazon Music Prime, I believe there is a restriction on the number of times you can skip in a given period.

Translate

R

Rich LAuthor

Contributor I

Do you have a Prime or an Amazon Music Unlimited subscription?

Yes I do. The thing is, it lets me skip a song or 2 then doesn’t.

Which one? Prime or Unlimited?

With Amazon Music Prime, I believe there is a restriction on the number of times you can skip in a given period.

Ah, that would explain it. Thanks Mr. T. 👍🏼

I pity the fool that attempts to skip a song too many times 😉

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Mr. T

See the following for the differences between subscriptions.

It also accounts for the shuffling.

What Are the Differences Between the Amazon Music Subscriptions?

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Stanley_4

Grand Maestro

Once you load Top Songs, it is a Playlist- not a station, you should be able to see what is in your queue. It should be just Fleetwood Mac, 200 tracks.

Are you clearing your queue before adding them? Leaving old tracks in the queue will see them played.

I am on Unlimited so I can't test the skip issue,

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