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Contributor I
May 26, 2024

Worst App Update Ever

  • May 26, 2024
  • 12 replies
  • 208 views

It appears that there is huge mass of us that are extremely disappointed and frustrated with this new app. Not sure if it matters or if anyone is looking, but adding my voice to the long line in hopes that Sonos will revert back to the former app. This new app is over-designed, dysfunctional and removed functionality. How on earth did this get approved to launch?! PLEASE Sonos team, admit you made a mistake, revert back to the old app so you can perfect whatever it is you were trying to achieve with this update. 

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12 replies

skullc
Prodigy III
July 19, 2024

The newer firmware is prompting the app to update before it allows it to work 

Network= livewire cpe pro 3 +eero 6 pro wireless
Lyricist I
August 4, 2024

Joining the list of disgruntled users. App crashes on start up. Takes at least 4 tries to get it working. It cannot keep track of what is playing without restarting the app. Is slow to respond and has lost my system twice in last 2 weeks.

Is appalling that a company that is meant to be a leader in distributed sound and remote control of music systems can get it so wrong and have no way of fixing the problem quickly. Iam Using android d 13. have had Sonos for over 10 years and this is the worst it has ever been.