Skip to main content
Markus57
Contributor I
Jan 20, 2023 8:50 PM UTC
Answered

Windows 11

I have used Sonos for several years on Windows 10 have have just upgraded to windows 11 and everything has gone pear shaped I have tried several things but Sonos will not log on to my system as a result I have had to disconnect my Sonos products a sub a music bar and a Sonos one in the past it was simple to connect but some thing has changed please please upgrade so it will interstate with 11

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Markus57Answer
Contributor I
Jan 24, 2023 10:55 PM UTC

Thanks for your help all finally cracked it 

reset each unit and reconnected only problem I have is the Ethernet cable in the bar does not seem to be working so l am toying with getting a boast unit

View in thread

7 replies

John B
Jan 20, 2023 9:29 PM UTC

Hi .Could you explain what you mean by "Sonos will not log onto my system"?

It is hard to believe that you are the first Sonos user to upgrade to Windows 11 so I doubt very much that this is anything but a local issue  

Translate
    Ken_Griffiths
    Ken_Griffiths
    Jan 20, 2023 9:32 PM UTC

    @Markus57,

    The Sonos App should work okay with Windows 11 as others have it working - maybe see this thread for some suggestions to solve your issue…

     

    Translate
      Markus57Author
      Contributor I
      Jan 20, 2023 10:59 PM UTC

      Thanks gents I will keep trying 

      Translate
        nik9669a
        Senior Virtuoso
        Jan 21, 2023 12:31 AM UTC

        All works fine for me on Windows 11 - even the punctuation keys 😜

         

        Could it be to do with firewall settings, could anyone comment?

        Translate
          Markus57Author
          Contributor I
          Jan 21, 2023 8:00 AM UTC

          I will check it out nike thanks

          Translate
          controlav
          controlav
          Lead Maestro
          Jan 21, 2023 2:49 PM UTC

          Your WiFi network has likely switched to “public”, it needs to be marked as “private” to Windows for Sonos to work. Other Sonos apps (eg mine) actually check for this condition and give a specific error message, but the official Sonos app does not and just complains it can’t find anything.

          Translate
          Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
          Markus57AuthorAnswer
          Contributor I
          Jan 24, 2023 10:55 PM UTC

          Thanks for your help all finally cracked it 

          reset each unit and reconnected only problem I have is the Ethernet cable in the bar does not seem to be working so l am toying with getting a boast unit

          Translate
          Terms & ConditionsAccessibility statement